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Kentucky Virtual Campus for K-12 Students

Help Accessing Your Courses

Once you are enrolled in a course, you'll need to follow these steps BEFORE going to PLATO.

  1. Required computer configurations for PLATO courseware
  2. Steps for Accessing PLATO Courses
  3. Curriculum Materials

Computer Set-Up

Before you can access your courses, the following configuration requirements must be met. If you have any problems, work with your school's technical support to make sure the following technical requirements are met for the school workstation where your child accesses the PLATO curriculum. If you require further technical assistance with the configuration, feel free to call the KYVC Help Desk at 1-877-740-4357.

  1. Internet Connection Speed
    Participation in the courses requires at least 128kbps internet connection.
  2. Enable JavaScript and ActiveX Controls
    Most browsers have these features enabled by default. However, they may be disabled due to a recent Windows update, or if someone has customized the browser's settings.
  3. Disable Pop-Up Blockers
    Pop-up blockers must be disabled or configured properly in order for your course to run properly. Pop-up blockers or stoppers are typically used to prevent extra pop-up windows from opening in your browser. The procedures to disable or configure pop-up blockers are all different, depending on the type of browser and version. Please note that special toolbars, such as Google Toolbar or Yahoo Toolbar, also feature pop-up blockers. If you have difficulty disabling a pop-up blocker, please contact the KYVC Help Desk for assistance.
  4. Enable Cookies
    It's recommended, but not required, that you enable cookies on your computer. Cookies are used for authenticating, tracking, and maintaining specific information; in this case, they allow the server to know that you already authenticated, and therefore allowed to access services or perform certain operations as you navigate through a course. Usually, web browsers have cookies enabled by default, however if you have customized your security settings, it is possible they could be disabled.
  5. Install Adobe Acrobat Reader It may be necessary for you or your student to read documentation converted into *.PDF format. In order to view these types of files, it is necessary for Adobe Acrobat Reader to be installed.
  6. Install PLATO and Macromedia Plug-ins
    PLATO, the program which will run your course, requires the use of plug-ins on your computer. You can download and install the required plug-ins when you first log in, or download them direct from the vendor website. Downloading make take a fair amount of time, depending on your connection speed and the number of installs. It's recommended that you download and install the plug-ins ahead of time, before the student attempts to run the courseware.